Automately for pharma PCD companies

Your franchise partners never wait.
Your leads never go cold.

Automately deploys AI voice agents and WhatsApp chatbots that handle franchise enquiries, onboard PCD partners, answer product queries, and follow up on orders — 24/7, in Hindi and English, without adding a single sales rep.

Book a pharma demo

5 min

Franchise enquiry response

3x

More partner onboardings

80%

Support calls automated

48hr

Go-live time

Incoming WhatsApp · PCD franchise enquiry · 9:12 PM
Bhai, aapke PCD franchise ke baare mein jaanna tha. Kya documents chahiye aur minimum order kya hai?
Namaskar! Hum Rajasthan, MP aur Gujarat mein PCD franchise de rahe hain. Minimum investment ₹50,000 se shuru hoti hai. Aapka area kaunsa hai aur kya aapke paas drug license hai?
Rajasthan — Jaipur. Haan, drug license hai.
Perfect! Jaipur mein slots available hain. Main aapko product list, margin sheet, aur agreement format abhi WhatsApp karta hoon. Kal 11am mein humari team aapko call karegi — theek hai?

Status

Qualified

Actions

Docs sent

Booking

11am Tue

Duration: 3 minutes. No human involved. Lead sent to CRM.

Trusted by PCD companies in:
RajasthanMadhya PradeshGujaratUttar PradeshPunjabMaharashtraBiharHaryana

Running a PCD company means managing chaos at scale.

You have 200+ franchise partners, hundreds of product SKUs, and a sales team that simply cannot keep up with the volume of enquiries, complaints, and order queries coming in every day.

Franchise enquiries go unanswered

You get 50–100 new franchise enquiries every month from Justdial, IndiaMart, and WhatsApp. Your sales team is too busy managing existing partners to respond in time — and those leads go to your competitors.

Existing partners can't get answers

Your 200+ PCD partners call and WhatsApp all day — stock availability, MRP updates, promotional schemes, expiry queries, dispatch status. One executive cannot handle this alone. Partners feel ignored and churn.

Order reminders never go out

Partners who don't reorder in 45 days are silently churning. Nobody has time to call each one. No systematic follow-up means ₹5–10L in recoverable revenue is slipping through every month.

Automately handles all three — franchise enquiries, partner support, and order follow-ups — automatically.

Two agents. Every function covered.

A voice agent for inbound calls and outbound follow-ups. A WhatsApp chatbot for enquiries, support, and documents. Together they run your entire sales and support operation on autopilot.

Pillar 1 — Franchise sales automation

Never miss a franchise enquiry again

  • Voice agent calls every IndiaMart / Justdial / website lead within 5 minutes — day or night
  • Asks qualification questions: state, district, drug license, investment capacity, therapeutic segment interest
  • Sends product list, margin sheet, and franchise agreement via WhatsApp automatically
  • Books a follow-up call with your sales manager for hot leads only
  • Pushes qualified lead data into your CRM or Google Sheet in real time
Transcript: Outbound call · IndiaMart lead · Lucknow · 8:34 AM

"Haan, main PCD franchise lena chahta hoon"

"Namaskar Sandeep ji! Kaunse therapeutic segment mein interest hai — cardiac, general, derma, ya ortho?"

"General aur paediatric dono chahiye"

"Drug license aapke paas hai? Aur approximate investment kitni soch rahe hain?"

"Haan license hai. ₹75,000 se shuru karna chahta hoon"

Lead Qualified Automatically

Segment: General + Paediatric · Budget: ₹75K · Drug license: Yes · Status: Hot

R

Ramesh Pharma

Online

Ramesh bhai — Atorvastatin 10mg ka stock hai kya? Aur is month ka scheme kya chal raha hai?
Namaskar Vikram ji! Atorvastatin 10mg — 2,400 strips available, dispatch 2–3 days. Is month cardiac range pe 10+2 free scheme chal rahi hai. Full scheme list bhej raha hoon [PDF].
Mera last order ka dispatch kab tak hoga? Order ID AM-2847
AM-2847 — packed aur ready for dispatch. Kal uthega, 2 din mein aapke paas. Tracking number aajayega WhatsApp pe.

Partner got answers in 40 seconds. Zero human involvement.

Pillar 2 — Partner support automation

Your existing partners, always supported

  • WhatsApp chatbot answers stock availability, MRP, and scheme queries instantly
  • Sends product catalogue, promotional flyers, and visual aids on demand
  • Handles dispatch status and delivery timeline queries without calling the warehouse
  • Sends expiry alerts, scheme launch messages, and price revision notices to all partners in one broadcast
  • Collects complaint tickets and routes them to the right team with priority tagging
Live Interactive Playground

Try the pharma automation live.

Choose a scenario below and see how Automately handles franchise enquiries and partner support in real-time.

auto.matelyinteractive demo

Pick an industry and see exactly how the automation works.

Choose industry:
WhatsApp · Shree Pharma PCD
Live Demo
Pharma PCD · Franchise qualification
What's happening behind the scenes
CRM — Lead Record
Auto-updating
Name
Phone
Intent
StatusWaiting
Booking
Action taken
System Activity Log
Waiting for activity...
Real-time processing
Lead qualification
CRM auto-sync

Every workflow a PCD company needs — automated.

Sales

Franchise lead qualification

Automatically calls and qualifies every new franchise enquiry — state, district, drug license, budget, therapeutic interest. Sends docs. Books follow-up.

Onboarding

Partner onboarding support

New partners get a WhatsApp welcome flow — agreement checklist, product training schedule, visual aid kit, first order guidance — all automated.

Support

Stock and scheme queries

Partners can check stock availability, current schemes, MRP changes, and product substitutes — any time, on WhatsApp — without calling your office.

Retention

Order follow-up and reorder nudges

Partners who haven't ordered in 30–45 days get a voice call or WhatsApp nudge. Proactive, personalised, and fully automatic.

Support

Dispatch and delivery status

Partners get proactive dispatch notifications and can query delivery status on WhatsApp without calling your logistics team or accounts desk.

Marketing

Broadcast campaigns

Launch new products, announce schemes, share price revisions, and send festive greetings to all 200+ partners in one WhatsApp broadcast — no manual messaging.

Support

Complaint and sample requests

Partners raise complaints or request product samples on WhatsApp. The agent logs the ticket, assigns it to the right person, and sends a confirmation with expected resolution time.

Compliance

Expiry and recall alerts

Automatically notifies relevant partners about near-expiry batches, product recalls, or regulatory updates — with instructions on what to do next.

Sales

Doctor and chemist outreach

Voice agent makes outbound calls to doctors and chemists in your partner's territory — introducing products, booking detailing appointments, and following up on samples.

From franchise enquiry to onboarded partner — automatically.

Here's exactly how Automately handles a PCD franchise lead — from the moment they enquire to the day they place their first order.

Lead arrives (IndiaMart / Justdial / website / WhatsApp)

A chemist in Kanpur fills a franchise enquiry form at 10pm. Your team is offline. Automately picks it up immediately.

Voice agent calls within 5 minutes

Automately calls the lead in Hindi. Asks about state, drug license, investment range, and therapeutic interest. Scores the lead: Hot / Warm / Cold.

Documents sent instantly on WhatsApp

Product catalogue, margin sheet, franchise agreement draft, and a welcome brochure are sent to the lead's WhatsApp automatically — no human action needed.

Your sales manager gets a briefed handoff

A summary is sent to your team: lead name, location, drug license status, investment range, preferred segment, and a suggested call time. Zero cold calling.

Partner is onboarded and welcomed

Once agreement is signed, the chatbot sends the onboarding checklist, product training schedule, and first-order guidance on WhatsApp — automatically.

Ongoing support and reorder reminders run forever

The partner gets stock queries answered, scheme updates, dispatch notifications, and reorder nudges — all automated — keeping them active and loyal.

What PCD companies see in 60 days.

Before Automately

  • Average response to franchise enquiry: 6–18 hours (or never)
  • 1 sales executive managing 200+ partner calls per week — burning out
  • 30–40% of franchise leads never followed up on
  • Partners who didn't reorder in 45 days — silently churning
  • Scheme launches shared manually via WhatsApp copy-paste

After Automately

  • Every franchise enquiry called within 5 minutes, qualified
  • Partner support chatbot handles 80% of queries automatically
  • 100% of leads followed up with automated nurture sequences
  • Reorder nudges trigger automatically at day 30, 37, and 45
  • New scheme broadcast reaches all partners in 2 minutes
+65%
Franchise leads converted
-70%
Support call volume
+40%
Partner reorder rate
3x
Sales team capacity

"Hum mahine mein 80 se zyada franchise enquiries paate hain IndiaMart se. Pehle sirf 20–25 ko hi call kar paate the. Ab Automately sab ko 5 minute mein call karta hai, document bhejta hai, aur humari team ko sirf serious leads milte hain. Pehle mahine mein hi 12 naye partners onboard hue."

Rajesh Agarwal

Managing Director, Shree Pharma PCD · Jaipur, Rajasthan

+12 New partners/mo80+ Leads auto-called5 min Response time

"Our 180 PCD partners used to call our one executive all day — stock queries, scheme questions, dispatch status. After Automately, 80% of those calls are handled by the WhatsApp bot. Our executive now actually visits partners and builds relationships. Partner satisfaction is up significantly."

Sunita Mehta

CEO, Mehta Life Sciences PCD · Ahmedabad, Gujarat

80% Queries automated180 Partners supported4.7/5 Partner satisfaction

Works with your existing pharma sales stack.

No ripping out your current tools. Automately connects with the platforms your team already uses.

IndiaMart

Lead auto-import

Justdial

Enquiry sync

WhatsApp Business API

Partner messaging

Zoho CRM

Lead + partner data

Google Sheets

Order tracking

Razorpay

Payment reminders

Exotel / Twilio

Voice calls

Tally / ERP

Stock sync (API)

Don't see your tool? We support any platform with a webhook or API. Ask us →

Frequently asked questions

Can it really handle franchise enquiries in Hindi?

Yes. The voice agent speaks fluent Hindi and Hinglish — including pharmaceutical terminology, zone names, and drug license jargon. It sounds like a trained sales executive, not a robot.

Can the chatbot know our actual stock levels?

Yes — if you connect your ERP, Tally, or Google Sheet via API or webhook, the chatbot pulls live stock data. Alternatively, you can update a master stock sheet and the bot uses that as its source of truth.

How does it know which partner to send which scheme?

You can segment partners by product range, state, or tier. Broadcast messages and scheme launches can be targeted to specific segments — not just blasted to everyone.

What if a partner asks something the bot doesn't know?

The bot gracefully tells the partner it will get the information and alerts your team on WhatsApp. Nothing falls through. You can also expand the knowledge base anytime from your dashboard.

Is this compliant with pharma marketing regulations?

The system does not make prescription drug claims or engage in regulated promotional activity. It handles logistics, enquiries, and operational support only. We recommend reviewing any promotional content with your regulatory team before broadcasting.

How long does setup take for a pharma PCD company?

48–72 hours. We need your product list, partner list, FAQ document, and existing documents (margin sheet, franchise agreement). We train the agent and run test calls before going live.

For pharma PCD companies

Stop letting franchise leads slip. Start today.

Join pharma PCD companies across India that have automated their franchise sales and partner support with Automately. Live in 72 hours.

No commitment
Pharma-specific onboarding
Hindi + English
Live in 72 hours
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